How Texas Children's Hospital Achieved Unprecedented IT Savings with Caliber Solutions

Transforming Technology Spending



AT A GLANCE

Texas Children's Hospital partnered with Caliber Solutions and noVAR to reduce IT costs by over 25%, achieve significant savings in telecommunications and hardware maintenance, and improve technology budget transparency and compliance.

CHALLENGES

Texas Children’s Hospital faced the challenge of transforming its business to increase data resilience while reducing technology-related OpEx and CapEx expenses. The hospital needed to cut the IT budget by over 25% while investing in infrastructure capable of meeting stringent uptime and availability requirements.


SOLUTIONS

Caliber Solutions and noVAR were brought in to conduct a comprehensive technology spending assessment. The assessment identified strategies to optimize TCH's tech budget and unlock funds for new hardware investments. The review included:

OUTCOME

The Comprehensive Expense Review led to greater transparency and a better understanding of TCH's technology environment, resulting in improved service levels (SLAs), predictable budgets, and significant cost optimization. Key outcomes included:

  • Telecommunications Savings - TCH realized a 29% reduction in annual recurring telecom expenses, plus a one-time tax recovery of $1.6 million from misapplied taxes and regulatory surcharges.
  • Hardware Maintenance Savings - The hospital achieved over 45% savings by right-sizing service levels, optimizing discount structures, and eliminating wasteful legacy agreements.
  • Project Support - Caliber and noVAR managed RFPs for several initiatives, including TEM, satellite connectivity, cloud backup services, and ongoing data center agreements.
  • Improved Compliance - noVAR discovered that TCH's VAR, under a cost-plus-2% agreement, had been charging 10 times more than expected, leading to significant cost corrections.
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